Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid

Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

Why Online Medical Surveys Are Changing Healthcare Feedback
Tips
Why Online Medical Surveys Are Changing Healthcare Feedback
Why Online Medical Surveys Are Changing Healthcare Feedback
by
Chris
|
Jan 14, 2025
Organization
The Role of AI in Enhancing Survey Experiences
The Role of AI in Enhancing Survey Experiences
by
Chris
|
Aug 9, 2024
5 Free Survey Tools
Tips
Top 5 Free Survey Tools (+ the Power Conversational Surveys)
Top 5 Free Survey Tools (+ the Power Conversational Surveys)
by
Chris
|
Jul 1, 2024
Design
I’m sorry, but “lack of adoption” & “lost champion” aren’t reasons for customer churn
I’m sorry, but “lack of adoption” & “lost champion” aren’t reasons for customer churn
by
Chris
|
May 23, 2024
Organization
Reframing the Growth Equation with CQLs
Reframing the Growth Equation with CQLs
by
Chris
|
May 22, 2024
Tips
How B2B SaaS Leaders Adapt to the Slowdown with Randy Wootton
How B2B SaaS Leaders Adapt to the Slowdown with Randy Wootton
by
Chris
|
Mar 22, 2024
Development
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
by
Chris
|
Mar 19, 2024
The Principles of Remarkable Customer Experience: A CCO’s Perspective
The Principles of Remarkable Customer Experience: A CCO’s Perspective
by
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Mar 13, 2024
How CS Becomes MVP of the Executive Team
How CS Becomes MVP of the Executive Team
by
|
Feb 29, 2024
Building Career Paths for Customer Success Managers
Building Career Paths for Customer Success Managers
by
|
Feb 28, 2024
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
by
|
Feb 28, 2024
50 Things Every Customer Success Leader Should Know
50 Things Every Customer Success Leader Should Know
by
|
Feb 26, 2024

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