AI-Powered Surveys for Marketing Teams

TheySaid turns customer feedback into marketing intelligence, revealing the motivations, preferences, and pain points that drive brand loyalty and purchasing decisions.
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AI-Powered Surveys for Marketing Teams

The KPIs That Separate Winning Marketers from the Rest

  • Brand Consideration Score

    Track how likely customers are to consider your brand when making purchase decisions, with insights into the specific factors that influence brand selection.

  • Message Clarity & Resonance Index

    Measure how well your value proposition communicates and connects emotionally with different customer segments across various touchpoints.

  • Campaign Attribution Confidence

    Understand which marketing channels and messages actually influence customer decisions beyond last-click attribution through conversational feedback.

  • Competitive Differentiation Strength

    Assess how distinctly customers perceive your brand compared to competitors and which unique value drivers truly matter in their purchase decisions.

Marketing Challenges TheySaid Solves Every Day

Generate Customer Reviews and Testimonials at Scale

Stop manually reaching out for testimonials and getting ignored. TheySaid finds your happiest customers and starts natural conversations that turn into authentic reviews on Google, Yelp, and other sites where you need social proof.

Understand Why Prospects Choose Competitors Over You

When prospects choose someone else, TheySaid talks to them to find out what really influenced their decision. Discover what messaging or positioning gaps you can fix to win similar deals in the future.

Discover What Makes Your Marketing Campaigns Actually Work

Go beyond just looking at click rates to learn why customers really respond to your marketing. Find out what messages grab attention, which ones confuse people, and how to create campaigns based on what actually motivates your audience.

Create Accurate Customer Profiles from Real Conversations

Instead of making assumptions about your audience, TheySaid talks to actual customers to understand what really drives their decisions. Create customer profiles based on real voices and test your ideas with ongoing conversations.

Why Us? What Makes TheySaid Different

Most marketing teams rely on surface-level metrics that show what happened but never explain why. TheySaid bridges that gap by revealing the customer psychology behind behaviors, giving you the strategic insights needed to create marketing that truly influences decisions rather than just generating vanity metrics.

Marketing moves fast, and business survey questions for market research need to deliver insights at the speed of business. TheySaid eliminates the traditional weeks-long research cycle by providing real-time customer intelligence that lets you pivot campaigns, adjust messaging, and capitalize on opportunities before your competitors.

Traditional market research feels clinical and removed from real customer experiences. TheySaid creates natural conversations that feel authentic to customers while delivering the depth of insight that marketing strategists need. Our survey questions for market research go beyond surface-level data to reveal the strategic intelligence that builds winning campaigns and sustainable competitive advantages.

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TheySaid in Marketing Role

See what our customers had to say.

Alex Farmer

"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
Alex Farmer
Chief Revenue Office @ Nezasa
Srikrishnan Ganesan

"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
Srikrishnan Ganesan
Co-Founder & CEO @ Rocketlane
Brook P.

"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
Brook P.
VP, Marketing @ DX
Maggie C.

"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
Maggie C.
VP, Product Design @ ClickUp
Danny L.

"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
Danny L.
Co-Founder

See what our customers had to say.

Alex Farmer
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
Alex Farmer
Chief Revenue Office @ Nezasa
Srikrishnan Ganesan
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
Srikrishnan Ganesan
Co-Founder & CEO @ Rocketlane
Brook P.
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
Brook P.
VP, Marketing @ DX
Maggie C.
"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
Maggie C.
VP, Product Design @ ClickUp
Danny L.
"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
Danny L.
Co-Founder

Ready to Stop Guessing and Start Knowing Your Market?

FAQ’s

How does TheySaid help marketing teams improve campaign performance beyond traditional analytics?
TheySaid provides the "why" behind customer behaviors that traditional analytics miss. Our marketing survey questions go deeper than surface metrics to reveal emotional drivers, decision-making factors, and perception gaps that directly impact campaign effectiveness and ROI.
Can TheySaid help us understand our competitive position in the market?
Absolutely. TheySaid conducts competitive analysis through customer conversations that reveal how your brand is actually perceived versus competitors. This includes brand associations, purchase drivers, and market positioning insights that inform strategic marketing decisions.
How quickly can marketing teams get actionable insights from customer feedback?
Marketing teams typically receive initial insights within hours of launching feedback collection. TheySaid's AI identifies campaign opportunities, message optimization needs, and audience insights in real-time, enabling rapid marketing pivots and strategy adjustments.
Does TheySaid integrate with marketing automation and CRM platforms we already use?
Yes, TheySaid integrates with popular workplace tools, including email systems, CRM platforms, and communication tools like Slack. Customer insights can flow into your existing marketing workflows, helping enrich customer understanding and inform campaign strategies without disrupting established processes.
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