Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid

Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

Who Owns Upsells? Finding the Right Combination For Customer Growth
Who Owns Upsells? Finding the Right Combination For Customer Growth
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Apr 28, 2023
The Reasons Why CROs and CCOs Are Surprised when Customers Churn
The Reasons Why CROs and CCOs Are Surprised when Customers Churn
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Apr 18, 2023
Transform Enterprise Feedback with TheySaid Customization
Transform Enterprise Feedback with TheySaid Customization
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Mar 31, 2023
Product Market Fit Is the Future for Customer Leaders
Product Market Fit Is the Future for Customer Leaders
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Jan 5, 2023
Why Success Leaders Must Own Upsells and Cross-sells (And How to Do It)
Why Success Leaders Must Own Upsells and Cross-sells (And How to Do It)
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Nov 18, 2022
How to buy a Customer Success Platform
How to buy a Customer Success Platform
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Oct 20, 2022
Pricing? Yep, the CS Leader Has To Drive This Too
Pricing? Yep, the CS Leader Has To Drive This Too
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May 16, 2022
The Latest 2.0 Magazine is Out: Customer-Led Growth
The Latest 2.0 Magazine is Out: Customer-Led Growth
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Feb 1, 2022
Why Your Budgeting Narrative Must Change
Why Your Budgeting Narrative Must Change
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Jan 24, 2022
Partnering With Product to Best Represent Your Customers
Partnering With Product to Best Represent Your Customers
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Oct 20, 2021
Why CS Has the Best Opportunity to Hire, Retain, and Promote More Black Leaders
Why CS Has the Best Opportunity to Hire, Retain, and Promote More Black Leaders
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Sep 29, 2021
Tips
4 Ways CCOs Get "Stuck”
4 Ways CCOs Get "Stuck”
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Chris
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Aug 31, 2021

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