Business
3 Business Feedback Loops Every Business Should Build in 2025
by
Chris
|
Sep 2, 2025
Ready to Turn Patient
Feedback into Action?
Stop settling for basic patient satisfaction scores. TheySaid's Al-powered online medicalsurveys turn healthcare feedback into meaningful conversations, giving you the deep insightsneeded to improve patient care and health outcomes. From medical surveys for nurses topatient experience assessments, we cover all your feedback needs.
Why Healthcare Teams are Turning to Al Feedback
Get Deeper Patient Insights
Healthcare organizations struggle with shallow patient feedback that doesn't drive meaningful change. Traditional online medical surveys give you scores but miss the 'why' behind patient experiences.
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Boost Patient Engagement
Patient engagement is critical, but standard surveys feel clinical and impersonal. When patients don't complete feedback forms, you lose valuable insights about their care journey and satisfaction.
Capture Real-Time Staff Feedback
Staff burnout affects care quality, yet annual engagement surveys miss real-time concerns. By the time you get results, problems have already impacted patient outcomes and team morale.
Drive Quality Improvements
Quality improvement initiatives often fail because feedback lacks context. Without understanding the reasons behind patient responses, it's impossible to implement targeted improvements that actually work.
Transform Healthcare Feedback
TheySaid's AI conversations solve these challenges by engaging patients in natural dialogues, uncovering root causes of satisfaction issues, and providing actionable insights that drive real healthcare improvements.
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Let Patient Voices Drive Real Change
Stop guessing. Start acting on real insights from patients and staff, instantly and effortlessly.Discover how TheySaid can elevate your care experience.
Book a Live Demo
How Healthcare Teams Use TheySaid
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Patient Experience Feedback
Collect comprehensive insights from patients about their healthcare experiences, enabling providers to enhance service delivery and improve patient satisfaction scores.
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Treatment Evaluation
Use AI surveys to gauge the effectiveness of treatments and interventions, providing healthcare professionals with valuable feedback that can inform clinical decisions.
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Staff Engagement Assessment
Gather insights from healthcare staff about job satisfaction and workplace conditions, allowing you to foster a supportive environment that enhances morale and retention.
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Facility Quality Assessments
Implement surveys to evaluate the condition and cleanliness of healthcare facilities from both patients and staff perspectives, facilitating improvements that enhance patient safety.
Telehealth Experience Analysis
Collect feedback about telehealth services, devices, and digital health tools through our mobile health survey platform to optimize virtual care experiences and patient adoption rates.
Why Us?
What Makes TheySaid Different
Healthcare feedback shouldn't feel like homework for patients or create more work for staff. Our AI turns online medical surveys into natural conversations that patients actually want to complete, giving you richer insights with less effort through our comprehensive medical survey platform.
Traditional survey tools weren't built for healthcare's privacy requirements and workflow complexities. TheySaid was designed from the ground up as clinical survey software for medical environments, ensuring every feature supports better patient care while maintaining compliance.
Our medical survey software analyzes patient sentiment, identifies improvement opportunities, and highlights urgent issues that need immediate attention from your care team. You get actionable insights that directly improve patient outcomes and operational efficiency.
Get Started Free
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See what our customers had to say.
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"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
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"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
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"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
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"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
“
"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
See what our customers had to say.
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
Try TheySaid Risk-Free
Ready to improve patient satisfaction and care quality? Start your free trial today and seehow Al-powered conversations can transform your healthcare feedback in just minutes.
Get Started Free
No credit card required • HIPAA compliant
FAQ’s
Is TheySaid HIPAA compliant for healthcare organizations?
Yes, TheySaid is built with healthcare privacy requirements in mind and maintains HIPAAcompliance for all patient feedback collection and data analysis.
How does Al improve patient survey response rates?
Our conversational AI makes surveys feel like natural conversations rather than clinical questionnaires, resulting in higher completion rates and more detailed feedback.
Can TheySaid integrate with our existing EMR system?
Yes, TheySaid seamlessly integrates with popular healthcare systems and EMRs, allowing you to collect feedback as part of your existing patient workflow.
What types of healthcare feedback can TheySaid collect?
Patient satisfaction, treatment effectiveness, staff engagement, facility quality, telehealth experiences, and any other healthcare-related feedback through AI conversations.
How quickly can we see results from patient feedback?
AI analyzes responses in real-time, providing instant insights, themes, and action items as soon as patients complete their feedback conversations.
Explore Insights & Ideas
Discover expert insights, company news, and practical tips to help you turn feedback into action.
TheySaid recommends questions, delivers via your existing channels, engages your audience, and summarizes results through AI surveys and interviews.
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