Transform User Insights into Winning Features with Product Surveys

Stop building features nobody wants. TheySaid's conversational AI helps product teams understand what users actually need, why they abandon features, and how to create products that drive engagement, retention, and organic growth.
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Transform User Insights into Winning Features with Product Surveys

Product Metrics That Drive User Adoption

  • Feature Adoption Rate

    Track how quickly and effectively users embrace new features, identifying barriers that prevent successful feature rollout and engagement.

  • Product-Market Fit Score

    Measure how well your product solves customer problems and meets market needs through comprehensive user feedback analysis.

  • User Retention by Feature

    Understand which product features drive long-term engagement and which ones fail to create sticky user experiences.

  • Time-to-Value Metric

    Assess how quickly new users achieve their desired outcomes with your product, optimizing onboarding and feature discovery.

TheySaid Product Applications That Drive Growth

Pre-Development Feature Testing with Real Users

Before writing any code, test product ideas and feature concepts with your actual users through AI interviews. Understand what problems they're really trying to solve, how they currently work around limitations, and whether your proposed solution fits their workflow.

Feature Abandonment Analysis and Recovery

When users start using a feature but then stop, conduct AI-powered interviews to understand exactly what went wrong. Discover specific usability issues, workflow mismatches, or missing functionality that prevented successful adoption.

User Experience Optimization Through Real Feedback

Instead of guessing what confuses users, talk to people who actually use your product daily. Use AI interviews to identify pain points, workflow friction, and areas where users get stuck or frustrated with your current experience.

Product Roadmap Validation with User Intelligence

Replace opinion-driven roadmap debates with concrete user insights about feature value and market opportunities. Use ongoing AI interviews with your user base to understand which capabilities will actually drive retention and growth.

Why Us? What Makes TheySaid Different

Product teams need feedback that goes beyond what users do to understand why they behave that way. TheySaid's market research survey for new product development reveals the motivations, frustrations, and workflows behind user behavior, giving product managers the context needed to build features that actually solve problems.

Traditional product research takes weeks to set up and analyze, delaying critical product decisions when market timing matters most. TheySaid provides immediate insights from real users through natural conversations that feel engaging rather than burdensome, accelerating product validation cycles.

While other tools collect feature requests and usage data, TheySaid uncovers the deeper user needs that inform strategic product direction. Understand not just what users want, but why they want it and how it fits into their actual workflows and goals.

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See what our customers had to say.

Alex Farmer

"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
Alex Farmer
Chief Revenue Office @ Nezasa
Srikrishnan Ganesan

"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
Srikrishnan Ganesan
Co-Founder & CEO @ Rocketlane
Brook P.

"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
Brook P.
VP, Marketing @ DX
Maggie C.

"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
Maggie C.
VP, Product Design @ ClickUp
Danny L.

"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
Danny L.
Co-Founder

See what our customers had to say.

Alex Farmer
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
Alex Farmer
Chief Revenue Office @ Nezasa
Srikrishnan Ganesan
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
Srikrishnan Ganesan
Co-Founder & CEO @ Rocketlane
Brook P.
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
Brook P.
VP, Marketing @ DX
Maggie C.
"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
Maggie C.
VP, Product Design @ ClickUp
Danny L.
"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
Danny L.
Co-Founder

Ready to Build Products Users Actually Want?

FAQ’s

How does TheySaid help product teams validate ideas before building features?
TheySaid enables product teams to test concepts through conversational user interviews that reveal whether proposed features solve real problems. Users can react to mockups, discuss workflows, and share honest feedback about feature value, helping teams prioritize development efforts on capabilities that will actually drive adoption.
Can TheySaid identify why users aren't adopting existing product features?
Yes, TheySaid's interviews uncover the specific barriers preventing feature adoption, from usability confusion to workflow mismatches. Unlike analytics that show what users do, TheySaid reveals why they avoid certain features and what changes would encourage usage.
How quickly can product teams get actionable insights for product decisions?
Product teams typically receive initial user insights within hours of launching feedback collection. TheySaid's AI processes user conversations in real-time, identifying patterns in user needs, feature requests, and usability feedback that inform immediate product iterations and strategic planning.
Does TheySaid help with competitive analysis and market positioning for products?
Absolutely. TheySaid gathers user feedback about competitive alternatives, feature comparisons, and switching decisions that inform product positioning and differentiation strategies. Understanding how users compare your product to alternatives helps identify unique value propositions and competitive advantages.
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