Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid

Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

Tips
How B2B SaaS Leaders Adapt to the Slowdown with Randy Wootton
How B2B SaaS Leaders Adapt to the Slowdown with Randy Wootton
by
Chris
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Mar 22, 2024
Development
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
by
Chris
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Mar 19, 2024
The Principles of Remarkable Customer Experience: A CCO’s Perspective
The Principles of Remarkable Customer Experience: A CCO’s Perspective
by
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Mar 13, 2024
How CS Becomes MVP of the Executive Team
How CS Becomes MVP of the Executive Team
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Feb 29, 2024
Building Career Paths for Customer Success Managers
Building Career Paths for Customer Success Managers
by
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Feb 28, 2024
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
by
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Feb 28, 2024
50 Things Every Customer Success Leader Should Know
50 Things Every Customer Success Leader Should Know
by
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Feb 26, 2024
Speak the Language of the CFO When Setting the Customer Success Budget
Speak the Language of the CFO When Setting the Customer Success Budget
by
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Feb 22, 2024
The 5 Stages of Digital Customer Success Maturity
The 5 Stages of Digital Customer Success Maturity
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Feb 8, 2024
Should Pre-sales Report Into Customer Success or Sales?
Should Pre-sales Report Into Customer Success or Sales?
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Feb 6, 2024
The Future of Digital Customer Success? Take a Look at Brian LaFaille's Program
The Future of Digital Customer Success? Take a Look at Brian LaFaille's Program
by
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Feb 1, 2024
Personalizing Digital Customer Success With the HEART Framework
Personalizing Digital Customer Success With the HEART Framework
by
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Feb 1, 2024

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