Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid
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Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

Build AI Brand Tracking Strategies
AI
How to Build AI Brand Tracking Strategies
How to Build AI Brand Tracking Strategies
by
Chris
|
Aug 18, 2025
CSAT vs NPS
Guides
CSAT vs NPS: Which Customer Experience Metric Actually Works?
CSAT vs NPS: Which Customer Experience Metric Actually Works?
by
Chris
|
Aug 13, 2025
What is CSAT?
Guides
What Is CSAT? Customer Satisfaction Score Explained Clearly
What Is CSAT? Customer Satisfaction Score Explained Clearly
by
Chris
|
Aug 12, 2025
eCommerce Survey Questions
AI Survey
100+ eCommerce Survey Questions to Understand Your Customers in 2025
100+ eCommerce Survey Questions to Understand Your Customers in 2025
by
Chris
|
Aug 11, 2025
Hospital Surveys
AI Survey
Hospital Surveys: The #1 Tool for Patient Satisfaction
Hospital Surveys: The #1 Tool for Patient Satisfaction
by
Chris
|
Aug 10, 2025
Hospital Survey Questions
AI Survey
Hospital Survey Questions: 50+ Examples That Improve Patient Care
Hospital Survey Questions: 50+ Examples That Improve Patient Care
by
Chris
|
Aug 9, 2025
About Patient Surveys
AI Survey
Everything You Need to Know About Patient Surveys in 2025
Everything You Need to Know About Patient Surveys in 2025
by
Chris
|
Aug 8, 2025
Patient Well-Being Surveys
AI Survey
The Complete Guide to Patient Well-Being Surveys for Better Healthcare
The Complete Guide to Patient Well-Being Surveys for Better Healthcare
by
Chris
|
Aug 7, 2025
Patient Experience Surveys
AI Survey
Patient Experience Surveys: Benefits, Questions, & Template
Patient Experience Surveys: Benefits, Questions, & Template
by
Lihong
|
Aug 6, 2025
Patient Satisfaction Survey Questions
AI Survey
50+ Patient Satisfaction Survey Questions to Ask for Better Insights
50+ Patient Satisfaction Survey Questions to Ask for Better Insights
by
Chris
|
Aug 5, 2025
Interview Questions to Ask Churned Customers
Use Cases
10 Interview Questions to Ask Churned Customers for Valuable Insights
10 Interview Questions to Ask Churned Customers for Valuable Insights
by
Chris
|
Aug 4, 2025
About Healthcare Surveys
AI Survey
Everything You Need to Know About Healthcare Surveys
Everything You Need to Know About Healthcare Surveys
by
Chris
|
Jul 31, 2025

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