Lihong - Co-founder at TheySaid

Lihong

Co-founder at TheySaid
FacebookXInstagramLinkedIn

Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.

Lihong

articles

Guides
Employee Net Promoter Score (eNPS): The Complete Guide
Employee Net Promoter Score (eNPS): The Complete Guide
by
Lihong
|
May 8, 2025
Likert Scale
Guides
Likert Scale: The Complete Guide
Likert Scale: The Complete Guide
by
Lihong
|
May 7, 2025
Leading and Loaded Questions
Guides
Leading and Loaded Questions: The Survey Killers (And How to Fix Them)
Leading and Loaded Questions: The Survey Killers (And How to Fix Them)
by
Chris
|
May 6, 2025
Customer Effort Score
Guides
Customer Effort Score: The Complete Guide to CES (2026)
Customer Effort Score: The Complete Guide to CES (2026)
by
Chris
|
May 5, 2025
Best Employee Engagement Software
Tips
10 Best Employee Engagement Software to Boost Workplace Productivity
10 Best Employee Engagement Software to Boost Workplace Productivity
by
Chris
|
May 4, 2025
Social Media Surveys
Tips
Run Social Media Surveys and Polls to Collect Real-Time Feedback
Run Social Media Surveys and Polls to Collect Real-Time Feedback
by
Chris
|
May 3, 2025
Social Media Usage Survey
Tips
Social Media Usage Survey: Questions, Use Cases & Insights (2026)
Social Media Usage Survey: Questions, Use Cases & Insights (2026)
by
Chris
|
May 2, 2025
Guides
The Ultimate Guide to Sentiment Analysis: What It Is & Why It Matters
The Ultimate Guide to Sentiment Analysis: What It Is & Why It Matters
by
Lihong
|
May 1, 2025
AI Win/Loss Analysis
Tips
How AI Win/Loss Analysis Boosts Sales by Understanding Buyer Feedback
How AI Win/Loss Analysis Boosts Sales by Understanding Buyer Feedback
by
Chris
|
Apr 30, 2025
Guide to Pulse Surveys
Guides
A Practical Guide to Pulse Surveys: Definition, Benefits & Best Practices
A Practical Guide to Pulse Surveys: Definition, Benefits & Best Practices
by
Lihong
|
Apr 29, 2025
Multiple Choice Questions in Surveys
Guides
What are Multiple Choice Questions in Surveys?
What are Multiple Choice Questions in Surveys?
by
Lihong
|
Apr 28, 2025
Open-Ended vs Closed-Ended Questions
Guides
Open-Ended vs Closed-Ended Questions: Strategies and Examples
Open-Ended vs Closed-Ended Questions: Strategies and Examples
by
Lihong
|
Apr 27, 2025
Copyright © 2025 TheySaid
Privacy
Terms
Security
DPA