Lihong - Co-founder at TheySaid

Lihong

Co-founder at TheySaid
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Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.

Lihong

articles

Leadership
AI in Customer Experience: The Complete Guide to Transforming CX
AI in Customer Experience: The Complete Guide to Transforming CX
by
Lihong
|
Nov 6, 2025
AI Customer Insights
AI
AI Customer Insights: Driving 200% More Actionable Decisions
AI Customer Insights: Driving 200% More Actionable Decisions
by
Chris
|
Nov 5, 2025
Product
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
by
Chris
|
Nov 4, 2025
AI Survey
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
by
Chris
|
Oct 31, 2025
Sampling Frame
AI Survey
Sampling Frame Explained: Definition, Examples, and How to Use it
Sampling Frame Explained: Definition, Examples, and How to Use it
by
Chris
|
Oct 30, 2025
Data Analytics vs Data Analysis
AI Survey
Data Analytics vs Data Analysis: Key Differences and Uses
Data Analytics vs Data Analysis: Key Differences and Uses
by
Chris
|
Oct 29, 2025
Everyday Uses of Artificial Intelligence
Business
100+ Everyday Uses of Artificial Intelligence in 2025
100+ Everyday Uses of Artificial Intelligence in 2025
by
Lihong
|
Oct 25, 2025
Millennials vs Gen Z
Business
Millennials vs Gen Z: Understanding the New Dynamics of Today’s Workforce
Millennials vs Gen Z: Understanding the New Dynamics of Today’s Workforce
by
Chris
|
Oct 24, 2025
Customer Experience ROI
Leadership
Understanding and Measuring Customer Experience ROI
Understanding and Measuring Customer Experience ROI
by
Chris
|
Oct 23, 2025
Customer-Led Growth
Product
Customer-Led Growth (CLG): The Future of SaaS Growth in 2025
Customer-Led Growth (CLG): The Future of SaaS Growth in 2025
by
Chris
|
Oct 22, 2025
Most Frequent Questions About AI Feedback
AI Interviews
The Most Frequent Questions About AI Feedback, Answered
The Most Frequent Questions About AI Feedback, Answered
by
Lihong
|
Oct 22, 2025
AI Feedback Templates
AI Interviews
5 AI Feedback Templates You Want to Steal Right Now
5 AI Feedback Templates You Want to Steal Right Now
by
Lihong
|
Oct 21, 2025

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