Lihong - Co-founder at TheySaid

Lihong

Co-founder at TheySaid
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Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.

Lihong

articles

Employee Voice Survey
AI Survey
Employee Voice Survey: Definition, Examples, and Best Practices
Employee Voice Survey: Definition, Examples, and Best Practices
by
Chris
|
Nov 26, 2025
Ethnicity Survey Questions
AI Survey
How to Ask Ethnicity Survey Questions That Build Trust and Inclusivity
How to Ask Ethnicity Survey Questions That Build Trust and Inclusivity
by
Lihong
|
Nov 20, 2025
Likert Scale Questions with Examples
AI Survey
60+ Likert Scale Questions with Examples, Types, and Use Cases
60+ Likert Scale Questions with Examples, Types, and Use Cases
by
Chris
|
Nov 18, 2025
Semantic Differential Scale
AI Survey
What is the Semantic Differential Scale? Definition, Types, and Examples
What is the Semantic Differential Scale? Definition, Types, and Examples
by
Lihong
|
Nov 14, 2025
Customer-Led Product Development
Product
Customer-Led Product Development: The Future of Building Products That Win
Customer-Led Product Development: The Future of Building Products That Win
by
Chris
|
Nov 13, 2025
AI Survey Generator
AI Survey
AI Survey Generator: The Future of Smarter, Faster Feedback
AI Survey Generator: The Future of Smarter, Faster Feedback
by
Chris
|
Nov 12, 2025
Leadership
How Conversational Analytics Works and Improves Business Decisions
How Conversational Analytics Works and Improves Business Decisions
by
Chris
|
Nov 11, 2025
White Label Surveys
AI Survey
White Label Surveys: Build Branded Feedback Experiences That Drive Trust
White Label Surveys: Build Branded Feedback Experiences That Drive Trust
by
Chris
|
Nov 8, 2025
Leadership
AI in Customer Experience: The Complete Guide to Transforming CX
AI in Customer Experience: The Complete Guide to Transforming CX
by
Lihong
|
Nov 6, 2025
AI Customer Insights
AI
AI Customer Insights: Driving 200% More Actionable Decisions
AI Customer Insights: Driving 200% More Actionable Decisions
by
Chris
|
Nov 5, 2025
Product
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
by
Chris
|
Nov 4, 2025
AI Survey
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
by
Chris
|
Oct 31, 2025

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