TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

TheySaid 3.0 Launch
TheySaid 3.0 — Our Biggest Ever Product Release
by
Lihong
|
Oct 20, 2025
Tips & Tricks for Gathering Better Feedback with AI
by
Lihong
|
Oct 17, 2025
AI Feedback Templates
5 AI Feedback Templates You Want to Steal Right Now
by
Lihong
|
Oct 21, 2025
Most Frequent Questions About AI Feedback
The Most Frequent Questions About AI Feedback, Answered
by
Lihong
|
Oct 22, 2025
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Organization
Reframing the Growth Equation with CQLs
by
Chris
|
May 22, 2024
Tips
How B2B SaaS Leaders Adapt to the Slowdown with Randy Wootton
by
Chris
|
Mar 22, 2024
Development
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
by
Chris
|
Mar 19, 2024
The Principles of Remarkable Customer Experience: A CCO’s Perspective
by
|
Mar 13, 2024
How CS Becomes MVP of the Executive Team
by
|
Feb 29, 2024
Building Career Paths for Customer Success Managers
by
|
Feb 28, 2024
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
by
|
Feb 28, 2024
50 Things Every Customer Success Leader Should Know
by
|
Feb 26, 2024
Speak the Language of the CFO When Setting the Customer Success Budget
by
|
Feb 22, 2024
The 5 Stages of Digital Customer Success Maturity
by
|
Feb 8, 2024
Should Pre-sales Report Into Customer Success or Sales?
by
|
Feb 6, 2024
The Future of Digital Customer Success? Take a Look at Brian LaFaille's Program
by
|
Feb 1, 2024
Personalizing Digital Customer Success With the HEART Framework
by
|
Feb 1, 2024
Unified Feedback: Aligning GTM Teams Around the Customer Voice
by
|
Oct 11, 2023
Revenue and Relationships: Celebrating the Dual Mandate of CS Teams
by
Chris
|
Oct 5, 2023

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