Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid
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Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

How to buy a Customer Success Platform
How to buy a Customer Success Platform
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Oct 20, 2022
Pricing? Yep, the CS Leader Has To Drive This Too
Pricing? Yep, the CS Leader Has To Drive This Too
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May 16, 2022
The Latest 2.0 Magazine is Out: Customer-Led Growth
The Latest 2.0 Magazine is Out: Customer-Led Growth
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Feb 1, 2022
Why Your Budgeting Narrative Must Change
Why Your Budgeting Narrative Must Change
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Jan 24, 2022
Partnering With Product to Best Represent Your Customers
Partnering With Product to Best Represent Your Customers
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Oct 20, 2021
Why CS Has the Best Opportunity to Hire, Retain, and Promote More Black Leaders
Why CS Has the Best Opportunity to Hire, Retain, and Promote More Black Leaders
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Sep 29, 2021
Tips
4 Ways CCOs Get "Stuck”
4 Ways CCOs Get "Stuck”
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Chris
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Aug 31, 2021
CS Ops is the 2.0 Leader’s Secret Weapon
CS Ops is the 2.0 Leader’s Secret Weapon
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Aug 10, 2021
What CCOs Should Focus On: 7 Key Priorities for Success in 2025
What CCOs Should Focus On: 7 Key Priorities for Success in 2025
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Jun 29, 2021
Introducing the First Magazine for Customer Success: 2.0
Introducing the First Magazine for Customer Success: 2.0
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May 10, 2021
Meetings Are Thieves. Here’s How We Prevent Our Time From Being Stolen
Meetings Are Thieves. Here’s How We Prevent Our Time From Being Stolen
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Mar 23, 2021
Is Your Low-Touch Model Really Just Customer Support *Plus*?
Is Your Low-Touch Model Really Just Customer Support *Plus*?
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Feb 22, 2021

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