Chris Hicken - Co-founder at TheySaid

Chris

Co-founder at TheySaid

Chris is a serial founder with 3 exits who writes about entrepreneurship, product market fit, customer experience and go to market. Chris is co-founder at TheySaid, and was previously Chief Productivity Officer at ClickUp, CEO at Nuffsaid, and COO and UserTesting. He's also an investor, mentor, and coach for other startup founders.

Chris

articles

Customer Success Leaders: It's Time to Level Up Your Finance Game
Customer Success Leaders: It's Time to Level Up Your Finance Game
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Jan 18, 2021
How to Fix Sales & Success Friction (Hint: It’s Not Having CS Report to Sales)
How to Fix Sales & Success Friction (Hint: It’s Not Having CS Report to Sales)
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Nov 18, 2020
Use This 5-Question Rubric to Help Your Success Team Level Up
Use This 5-Question Rubric to Help Your Success Team Level Up
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Oct 5, 2020
How Customer Marketing and Customer Success Work Together
How Customer Marketing and Customer Success Work Together
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Sep 29, 2020
Champion Strategy: Build Stronger Relationships to Reduce Churn Risk
Champion Strategy: Build Stronger Relationships to Reduce Churn Risk
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Sep 1, 2020
Building a High-Performing Customer Success Team: Insights from David Ginsburg
Building a High-Performing Customer Success Team: Insights from David Ginsburg
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Aug 24, 2020
Customer Success Strategy: Is Your Company Truly Customer-Centric?
Customer Success Strategy: Is Your Company Truly Customer-Centric?
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Jun 22, 2020
How Customer Success Culture Evolved by Breaking Down Silos
How Customer Success Culture Evolved by Breaking Down Silos
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Jun 17, 2020
How to Evolve Your Customer Success Strategy for Real Results
How to Evolve Your Customer Success Strategy for Real Results
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Jun 10, 2020
A Quick Guide to Gauging Customer Health During the Pandemic
A Quick Guide to Gauging Customer Health During the Pandemic
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May 20, 2020
The CCO’s Guide to Scaling Customer Success
The CCO’s Guide to Scaling Customer Success
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May 18, 2020
COVID-19 Sales Impact: Why Your Sales Team Isn’t Closing Better Deals
COVID-19 Sales Impact: Why Your Sales Team Isn’t Closing Better Deals
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May 12, 2020

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