Why Product Usage Alone Doesn’t Predict Customer Churn
Why Product Usage Alone Doesn’t Predict Customer Churn
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Mar 17, 2020
Lihong
Co-founder at TheySaid
Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.
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