60+ Best New Hire Onboarding Survey Questions to Ask

First impressions matter, and nowhere is that truer than in employee onboarding. According to a study by the Brandon Hall Group, organizations with a strong onboarding process improve new-hire retention by 82% and productivity by over 70%. So, how do you know if your onboarding is effective? Ask New hires directly. This guide shares 60+ powerful new hire onboarding survey questions to help you fine-tune your onboarding experience and keep top talent from walking out the door.
Top 5 Reasons to Conduct New Hire Onboarding Surveys
Still questioning whether employee onboarding surveys are worth doing? Here’s why they’re a game-changer for new-hire success.
Spot Problems Before They Become Deal Breakers
New Hires won’t tell you the issues they face upfront, but these small issues sometimes become the reason why they leave. Early onboarding surveys can reveal these minor frustrations before they become significant issues.
Let’s say a new hire has no idea how to use your project management tool and he is too shy to ask. An early survey could reveal this, allowing you to arrange extra training sessions before he feels completely lost.
Keep New Employees Excited About Their Decision
People join the company excitedly, but if your onboarding process is overwhelming and dull, the spark just disappears quickly. Onboarding surveys help you measure the level of engagement that new hires feel with the workplace. For example, if an employee says they don’t feel they belong here, you must introduce new team-building activities or a mentorship program to address that.
Ensure New Hires Have the Tools and Support They Need
A common onboarding mistake? HR and managers assume new hires are fully equipped for their jobs. A quick new hire feedback survey helps uncover whether they actually understand their role, responsibilities, and available resources. Their onboarding experience feedback shows where clarity is missing, and with the right onboarding survey questions, you can identify exactly what to improve. Based on the responses, you can introduce targeted training sessions or a clearer roadmap then track progress with an onboarding analytics tool to ensure every new hire gets the support they need.
Reduce That Painful Early Turnover
Here’s a harsh reality: 30% of new employees quit within their first 90 days due to a poor onboarding process and lack of support, making them feel they have made a wrong decision. Onboarding surveys help you identify the main issue and prevent costly turnovers.
Here’s a hack to reduce turnover: Break the onboarding process into small, digestible steps so employees don’t feel they are drowning.
Measure and Track Onboarding Success Over Time
What gets measured gets improved. Onboarding surveys provide data-driven insights into main issues to refine the onboarding process for future hires.
For example, if multiple responses indicate that employees are confused about company policies, HR can simplify and clarify onboarding documents to ensure future hires feel informed from day one.
Recommended Read: Employee Onboarding Surveys: Questions, Template, and Best Practices
Different Types of New Hire Onboarding Survey Questions
Now that you know the reasons to conduct onboarding surveys, let’s dive into the different types of survey questions for new employees to gather valuable insights.
Score-Based Survey Questions
Score-based survey questions are best for measuring and tracking employee satisfaction over time. Employees rate their experience using scales (e.g., 1-5 or 1-10), turning subjective feelings into numerical data.
Examples:
- On a scale of 1 to 10, how would you rate orientation?
- How likely are you to recommend us to friends as a great workplace based on the onboarding process?
- On a scale of 1 to 5, how would you rate the clarity of your job responsibilities?
To make sure your questions drive results, see our guide on creating an effective onboarding survey: How to Conduct an Effective Onboarding Feedback Survey
Open-Ended Survey Questions
These survey questions allow employees to express themselves freely and honestly by providing detailed feedback on their challenges during onboarding. Airbnb found that 40% of new hires struggled with IT setup during their first week using an Open-Ended Survey, so they took action by improving their tech onboarding process.
Examples:
- What was the most confusing part of the onboarding process?
- What additional support would have made your onboarding process smooth?
- What challenges did you face in the first week of your job?
Multiple-Choice Survey Questions
Multiple-choice questions present a list of answers to choose from. These questions help identify common issues quickly and make it easier to respond without too much effort.
Examples:
Which part of your onboarding process was the most helpful?
a) Company culture training
b) Job-specific training
c) IT and system setup
d) Manager support
Which of these areas needs the most improvement?
a) First-day orientation
b) Communication with HR
c) Training materials
Binary Survey Questions
Binary surveys consist of simple Yes/ No and Agree/ Disagree questions to obtain quick, high-level responses. They measure whether the basic goals of the onboarding process are met.
Examples
- Did you get all the necessary tools to get started on your job?
- Do you feel welcomed by your team?
- Do you agree with the statement that the onboarding process meets your expectations?
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60+ Best New Hire Onboarding Survey Questions For New Hires To Gather Feedback
Discover 60+ best new hire onboarding survey questions designed to collect honest onboarding feedback survey responses. These example questions help you understand new hires’ experiences and improve your onboarding process effectively.
Preboarding Survey Questions For New Hires
- Do you receive all the necessary information required before joining?
- What motivated you to accept this job offer?
- What are you most excited about in your new role?
- Have you received the details of your first day's schedule?
- Is there anything specific you’d like to learn before your first day?
Onboarding Survey Questions For First-Day & First-Week Experience
- How was your first day in the company?
- Have you set your goals for this year?
- How interactive and engaging was the orientation program?
- What’s your favorite part of the boarding process so far?
- State the reasons why you joined this company.
- Are there any company policies or procedures you’d like more clarity on?
- Did you feel welcomed by your team and manager?
- Was your workstation or IT setup ready when you arrived?
- What aspects of your job excites you most?
- How effective was the employee onboarding presentation in preparing you for your role?
- Have you had a one-on-one meeting with your manager?
- Are you confident in your skills to meet the goals set for you during your onboarding?
30 Days Onboarding Survey Questions
- What’s the biggest challenge you’ve encountered so far?
- Did the company meet your expectations during this first month?
- How comfortable do you feel reaching out to managers and teammates when needing help?
- How helpful has your onboarding mentor been?
- Did you get adequate training sessions to perform your job effectively?
- How effective are communication channels within your team?
- How would you rate the company culture based on your experience so far?
- How well do you understand your role compared to when you started?
- How well does your role match the job description?
- Would you recommend this company to a friend looking for a job?
- On a scale of 1 to 10, how satisfied are you with your job?
- How strongly do you agree with the statement " I understand how my role contributes to the organizational goals."
- I feel very valued member of my team.
- Do you see a clear path for growth and career development?
No more struggling to write surveys! With TheySaid, simply enter your website URL, and AI will generate the perfect questions for you. Want to tweak them? Edit, remove, or add your own with ease. Once ready, send it out and start collecting valuable insights. Survey creation has never been this effortless!
If you’re setting up a full-onboarding program, our complete guide will help you structure the process from day one. How to Start an Employee Onboarding Program: Your Complete Guide
90 Days Onboarding Survey Questions
- Have your responsibilities changed since you started?
- Are there any hurdles that prevent you from excelling in your role?
- Have you built good relationships with your colleagues?
- Would you confidently tell a friend joining the company that their first days will be smooth and stress-free?
- What do you like most about working here?
- What could make your work experience even better?
- Do you see yourself growing in this company?
- How strongly do you agree with " I receive frequent feedback from my manager."
- Do you agree that the onboarding process prepared you for your role?
- If you were to leave today, what would be the primary reason?
- What's the most valuable lesson you've learned in your first nine months?
Onboarding Survey Questions for Remote New Hires
- How effective has remote communication been so far?
- Do you feel connected to the team despite the remote setting?
- Do you have access to all the information you need?
- Have you faced any IT or technical challenges while working remotely?
- Do you feel as productive working remotely as you would in an office?
- What can we do to better support remote employees?
Fun Onboarding Survey Questions for New Hires
- If you had to sum up your first week here in a GIF, what would it be?
- What’s your go-to work productivity hack?
- If our company were a movie, what genre would it be?
- If you could create an official company holiday, what would it be for?
- What’s your personal motto or life philosophy?
- If you had to explain your job to a 5-year-old, how would you describe it?
Onboarding Survey Questions for Hiring Managers
- How prepared did the new hire seem on their first day?
- Were the onboarding materials (training, documentation, tools) sufficient for setting them up for success?
- Did the new hire receive all required access, equipment, and credentials on time?
- How effectively did the onboarding process support you in introducing the new hire to the team?
- How well do you feel the new hire understood their responsibilities after onboarding?
- Did the onboarding timeline feel realistic and manageable for you as a manager?
- What improvements would you recommend for future onboarding cycles?

How TheySaid Helped a Growing SaaS Company Fix Its Onboarding Gaps
A mid-size SaaS company was struggling with inconsistent onboarding. New hires said they felt confused about priorities, weren’t sure who to reach out to, and didn’t feel fully prepared for their roles. But the HR team had no structured way to capture or analyze this feedback.
Once they switched to TheySaid, everything changed.
They launched a simple new hire feedback survey through TheySaid’s AI. The platform automatically collected onboarding experience feedback at Day 7, Day 30, and Day 90—and highlighted patterns the HR team had completely missed. For example, 62% of new hires reported unclear role expectations, something managers assumed was already understood.
With TheySaid’s onboarding analytics tool, HR immediately spotted the root issue and used the insights to create a clearer onboarding roadmap and schedule short training sessions. Within two months, new-hire confidence scores improved, and time-to-productivity dropped because every employee now started with clarity and support. Sign up for free!
3 Tips to Make Your Employee Onboarding Survey More Engaging
Creating good onboarding survey questions is only half the work. You also want an onboarding feedback survey that new hires actually enjoy completing—and that gives you accurate, high-quality onboarding experience feedback.
Add interactive elements
Instead of long blocks of text, include visuals, progress bars, or sliders. Interactive elements make the survey feel dynamic and encourage new hires to complete it fully.
Align language with the employee experience
Use simple, everyday language that reflects your company culture. Avoid jargon or technical terms that new hires may not have encountered yet, especially during their first week.
Set clear expectations and show purpose
Briefly explain why the survey matters and how responses will be used. When employees see that their onboarding experience feedback will influence real improvements, completion rates and response quality increase.
From Questions to Conversations (Let AI Supercharge Your Surveys)
Now that you have a strong list of new hire onboarding survey questions, the real challenge begins: getting employees to actually complete the survey and turning that feedback into real improvements. That’s where TheySaid comes in an AI-powered onboarding analytics tool that listens, responds, and uncovers insights traditional forms miss.
Instead of static questionnaires, TheySaid turns your new hire feedback survey into a natural, real-time conversation. New hires answer in their own words, AI asks smart follow-up questions, and you get richer, more actionable onboarding experience feedback.
- AI builds your entire survey in seconds
- Conversational responses drive higher engagement
- Instant AI-powered analysis, no guesswork, just clarity
Start your first survey today and experience how effortless feedback can be.

Key Takeaways
- Small frustrations can pile up fast. New hire onboarding surveys help identify issues early before they drive away employees.
- Overwhelming onboarding increases turnover. Surveys help refine the process into smaller, manageable steps.
- Don’t assume they have everything figured out. Ask them directly if they need more training, tools, or support.
- Leverage AI tools like TheySaid to make surveys engaging and insightful and analyze feedback trends to continuously refine the onboarding experience.
Conclusion
Improve your onboarding process with these 50+ employee onboarding survey questions designed to gather honest feedback from new hires. Using a new employee survey allows you to track key onboarding feedback metrics, identify gaps, and refine your approach. Implementing an onboarding evaluation survey ensures every new hire has a smooth, engaging experience while giving HR actionable insights to boost retention, productivity, and overall satisfaction.
FAQs
How often should we conduct onboarding surveys?
It’s best to collect feedback at multiple touchpoints before the start date, after the first week, 30 days in, and at 60 or 90 days.
Why should companies use new hire employee onboarding surveys?
These surveys identify gaps in training, clarify expectations, and collect insights to improve the onboarding process, increasing new-hire satisfaction and retention.
Why should we conduct an employee onboarding satisfaction survey?
It helps identify gaps in training, workplace culture, and job expectations, ensuring a smoother transition for new hires.
How can onboarding survey feedback be used?
Feedback helps HR and managers refine training, improve communication, adjust resources, and create a smoother onboarding experience for current and future employees.
Are there tools to automate onboarding surveys?
Yes. Platforms like TheySaid use AI to create engaging surveys, collect responses in real-time, analyze feedback, and provide actionable onboarding analytics.







